UK LANDLINE NO: 01709 816183

Terms & Conditions Of Sale

The products supplied from this web site are supplied by www.fireextinguishersstore.co.uk 
Company Registration number is 9772238

VAT Registration number 222 2323 63

Firestar Safety Limited. 3 Delta Way, Maltby, Rotherham, South Yorkshire.S66 7SJ
“Us”, “Our(s)” or “We” means www.fireextinguishersstore.co.uk;
“You”, “Your(s)” or “Yourself” means you the Purchaser;
“Products” means the goods supplied by Us;


All purchases made on this website are subject to these terms & conditions only, unless varied in writing by www.fireextinguishersstore.co.uk
Misrepresentation Act
Information and technical data contained on-line, is for guidance purposes only and We will not be held responsible for any mistakes and or wrong interpretations of such information. www.fireextinguishersstore.co.uk will also not be held liable for verbal representations about any of our products.
Acceptance of Order
These conditions shall govern the terms upon which We shall supply the Products and if applicable, the Services, so that any conditions contained in or referred to in Your purchase order shall not bind www.fireextinguishersstore.co.uk unless We expressly agree in writing to vary these conditions.
An order is not accepted until www.fireextinguishersstore.co.uk sends written acknowledgement to the Purchaser, or part or all of the products ordered are despatched. www.fireextinguishersstore.co.uk reserves the right to terminate or withdraw any order for whatever reason it sees fit, without explanation to the Purchaser.
Cooling off Period
Every consumer is entitled to a cooling off period. The cooling off period begins as soon as the order has been placed. In the case of goods, the cooling off period ends seven working days after the day of receipt of the goods. In the case of services, it ends seven working days after the day the order was placed. The cooling off period is to provide the consumer a chance to examine the goods in person which is not available when purchasing over the internet. If the consumer decides they do not want the item they must inform the seller for a full refund within seven working days of receipt of the goods. The customer then has a further 2 weeks to return the goods.
The cooling off period and right to cancel do not apply to contracts for:
  • goods made to the customer’s specification
*Best Price Guarantee Terms


· The Fire Extinguisher must be the same make, model and brand.


· The Fire Extinguisher must be a new unit, not reconditioned unit.


· The competitors product must be a standard price not special , multibuy deal or discount offer.


Product & Information Alterations
www.fireextinguishersstore.co.uk reserves the right to withdraw or make alterations to its products without notice or liability. We reserve the right to substitute goods within your order with goods of an equivalent nature. If you do not wish to accept the substituted goods then the products must returned to us within 7 days of receipt, in line with our
Returns and Cancellations Policy
A purchaser who cancels an order or who receives an order and wishes to return it, should inform us in writing within 7 days of the delivery date and we will arrange collection. You should ensure the goods are properly prepared for collection, www.fireextinguishersstore.co.uk also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order (please note collection cost may exceed original delivery cost), as an alternative the consumer can arrange to return the goods to the supplier at their own cost. Your statutory rights are not affected. www.fireextinguishersstore.co.uk will refund the purchaser within 30 days beginning with the day on which the notice of cancellation was given, subject to inspection and them being returned ‘as new’ in re-sellable condition. Upon receipt of goods in an “as new” condition, We, the seller agree to give a FULL refund of ALL monies paid, including the p&p costs. We, the the seller will not charge an Admin/Restocking fee. The Purchaser will be liable for any damage to the goods, however caused, and www.fireextinguishersstore.co.uk shall withhold the amount it deems necessary from the Purchaser’s refunded amount. All charges mentioned above are subject to VAT at the current rate.
Delivery and Risk
The £5.99 delivery charge and the FREE DELIVERY for orders over £100.00 is only for orders being delivered to addresses in mainland Britain. Deliveries to Northern Ireland / Southern Ireland and The Highlands and Islands of Scotland will be subject to additional cost worked out at the time of placing an order online. For orders where delivery is required outside mainland Britain a quotation will be given for carriage costs at the time of order. Unless otherwise specified delivery shall be deemed to take place when the products are delivered to your premises, at the latest within 30 days from order date, or alternative delivery address as specified by the Purchaser. A charge may be made for delivery. Any such charge will be detailed at the point of order, though this may be subject to change. Should this delivery charge change the Purchaser will be informed in writing before the goods are despatched. Should the price be unacceptable to the Purchaser, www.fireextinguishersstore.co.uk will accept a written cancellation of the order, with no penalty to the Purchaser. All products despatched by www.fireextinguishersstore.co.uk will be delivered by a method of transport selected by www.fireextinguishersstore.co.uk  in the absence of contrary agreement with the Purchaser. Products are at risk of the Purchaser from the time of despatch and the Purchaser is then liable for the invoice value. Claims from incorrect delivery shortages, damage to goods in transit or other discrepancies notified in writing to www.fireextinguishersstore.co.uk and the carrier within seven days of delivery may be considered. Claims for non-delivery will also be considered if notified to www.fireextinguishersstore.co.uk within 3 days of the date of despatch shown on the invoice.www.fireextinguishersstore.co.uk is not liable for any loss or damage to products returned for repair or credit unless www.fireextinguishersstore.co.uk agrees to repair or replace them under warranty and the Purchaser sends separate written advice to www.fireextinguishersstore.co.uk at the date of despatch and is not negligent in the packing, addressing or choice of transport for the products returned. The Purchaser agrees to pay for any loss, or extra cost incurred by www.fireextinguishersstore.co.uk through the Purchaser’s instructions, or lack of instructions, or through failure, or delay in taking delivery, or through any act or default on the part of the Purchaser, its servants, agents or employees.
Secondary Damage
www.fireextinguishersstore.co.uk is not liable for any damage to property or consequential loss, e.g. loss of product, loss of profit, loss of goods in store which arises by defects or delays in delivery of products irrespective of the cause, including faulty manufacture.
www.fireextinguishersstore.co.uk reserves the right to change, modify, remove or substitute without notice any information shown on the web site from time to time. Prices and availability are subject to change. To the extent permitted by law, www.fireextinguishersstore.co.uk shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to in this web site, or from the use or inability to use any of the information contained or accessed from this web site. www.fireextinguishersstore.co.uk will not be liable for any loss or damage related to any business, such as loss of data, loss of profits, business interruption or any other indirect, special or consequential loss or damage caused to that business. www.fireextinguishersstore.co.uk will not be liable for any delay or failure to perform our respective obligations under this contract due to circumstances beyond our reasonable control. If any of these terms or disclaimers shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
The price payable by the Purchaser is the list price prevailing at the time of despatch less any agreed discount.www.fireextinguishersstore.co.uk is entitled to alter list prices and discounts without notice prior to despatch. Unless otherwise agreed in writing, www.fireextinguishersstore.co.uk’s prices do not include VAT, insurance, carriage, packaging and administration costs which, where applicable will be added to the total amount due.
Payment of the Total Contract Price (plus VAT) is to be made with Your Order either by Credit Card or Cheque. Pro-Forma Invoices can be raised upon request, however payment by either credit card or cheque must be received prior to despatch of goods. Your order will be confirmed by e-mail and the goods despatched once your credit card or cheque payment has been accepted
All transactions are to be paid for in UK Sterling currency.
Delivery Rates – UK Mainland addresses only
Order Weight
 < £100.00 Order Value
£5.99 + VAT
> £100.00 Order Value
All delivery dates specified on this site are Monday to friday only. No deliveries are made on Sundays. Deliveries on Saturday will be charged extra at the time of placing order.
Suitability of Products
www.fireextinguishersstore.co.uk makes no representation that any product or service referred to in this web site will be appropriate for use in locations other than those implied. It is the responsibility of the Purchaser to locate, use and maintain equipment in accordance with their responsibilities.
Access to Web Site
There is no charge imposed by us for access to this web site, but you, the user, or the Purchaser must pay the cost of the communications link you use to visit. Access to this web site may be suspended, restricted or terminated at any time, without notice.
Accuracy of Information
www.fireextinguishersstore.co.uk accepts no responsibility for the information or practises presented in this web site or other information, practices or products of other parties linked to this web site. The Purchaser’s dealings with such persons found via this web site are between the Purchaser and such persons, and www.fireextinguishersstore.co.uk will not be liable for any loss or damage arising out of such dealings.
Age Restrictions
www.fireextinguishersstore.co.uk will not supply any person less than 18 years of age.
All Our Products are guaranteed for a period of twelve (12) months from the date of delivery against defects in design, materials or workmanship. If there are any such defects then We shall, at Our option and expense, repair or replace the defective Products free of charge provided that the Products have not become defective for any other reason, such as accidental damage or a failure to use or install them in accordance with Our instructions.
For fire extinguishers only: If You take out an agreement with Us on or before the date of delivery, for servicing Your extinguishers in accordance with BS5306 : Part 3, We will extend Our guarantee, subject to the terms set out in condition 7.1 above, to a period of five (5) years from the date of delivery. Please note that service items such as safety pins, O rings, seals, refills et cetera are excluded from this guarantee.
Terms of Payment
Invoiced prices are strictly net and unless otherwise agreed in writing are payable at the point of order and before the goods are despatched. If, for whatever reason, goods are despatched to the Purchaser before full payment is received, the following conditions apply, without prejudice to any other rights or remedy available to www.fireextinguishersstore.co.uk , www.fireextinguishersstore.co.uk shall be entitled to (a) Cancel the contract or suspend any further deliveries to the Purchaser; (b) charge the Purchaser interest (both before and after any judgement) on the amount unpaid at the rate of 3% per annum above Barclays Bank rate from time to time until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).
Transfer of Ownership
www.fireextinguishersstore.co.uk remains the owner of the products until it receives full payment of the price invoiced. Until such time as ownership in the products passes to the Purchaser,www.fireextinguishersstore.co.uk is entitled at any time to require the Purchaser to return them to www.fireextinguishersstore.co.uk and if the Purchaser defaults, to enter the premises where the products are stored and repossess them. The Purchaser is not entitled to pledge or charge in any way the products which remain owned by www.fireextinguishersstore.co.uk and if the Purchaser does so all monies owing by the Purchaser to www.fireextinguishersstore.co.uk shall immediately become due and payable without prejudice to any other right or remedy of www.fireextinguishersstore.co.uk
Whole Agreement
No alteration or variation of the Agreement shall have effect unless in writing and signed by the Purchaser and a Director or the Company Secretary on behalf of www.fireextinguishersstore.co.uk 
Force Majeure
We shall make every effort to comply with Our obligations under the terms of the Contract but we cannot be held responsible for circumstances which are beyond Our reasonable control. If We are unable to perform Our obligations under the Contract by reason of any such force majeure event, then We shall give You notice in writing of the circumstances giving rise to it, and after a period of three (3) months either of us shall have the right to terminate the Contract by giving notice in writing to the other without any liability except for sums accrued due under the Contract.
If either of us shall be in breach of our obligations under the Contract then the other may by seven (7) days notice in writing terminate this Contract.
We shall be entitled to terminate the Contract immediately without notice if You shall enter into liquidation, receivership, administrative receivership or You make any arrangement or composition with creditors, or if You are an individual, any petition or receiving order in bankruptcy shall be presented or made against You.
If either of us shall terminate the Contract in accordance with its terms then such termination shall be without prejudice to our respective accrued rights and obligations .
The Contract may be amended or cancelled by You in accordance with the provisions set out in these conditions or, with Our written approval, or upon terms which indemnify Us against any losses including loss of profit or additional costs resulting there from.
The Contract is personal to You and or Your company and may not be assigned or otherwise transferred without Our written consent.
This Contract shall be governed, construed and shall take effect in accordance with the laws of England, and shall be subject to the non-exclusive jurisdiction of the English Courts.
Statutory Rights
Nothing in this Agreement shall affect the statutory rights of a consumer.

The trademarks, logos and service marks (“Marks”) displayed on this Web Site are the property of www.fireextinguishersstore.co.uk or other third parties. Users are not permitted to use these Marks without the prior written consent of www.fireextinguishersstore.co.uk or such third party which may own the Mark.


Except as required by law, www.fireextinguishersstore.co.uk will maintain the confidentiality of all personal information transmitted to www.fireextinguishersstore.co.uk by the user. Any feedback you provide at this Web Site shall be deemed to be non-confidential and www.fireextinguishersstore.co.uk will have no obligation to protect such information and may use such information in any way it chooses.


This Web Site may contain links to third party sites. Access to any other Internet site linked to this Web Site is at the user’s own risk and www.fireextinguishersstore.co.uk  is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. www.fireextinguishersstore.co.uk provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.


Access to and use of password protected and/or secure areas of the Web Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Web Site may be subject to prosecution.